Description

Overview

Capital Canyon Club in Prescott, Arizona is seeking a full-time Associate Golf Professional to contribute to a positive experience for members and guests while continuing to grow their knowledge of golf club operations.

Experience Required

• College degree; and 2-3 years' experience working in a private club setting; or equivalent combination of education and experience.
• PGA Class A Member in good standing required.
• Experience with computerized POS and tee time system; Jonas and Members First are a plus.
• Experience with GHIN and Golf Genius is a plus.

Essential Responsibilities

• Administers all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing; coordinates with Accounting Departments on policy and procedure revisions, updates, and implementation.
• Reconciles daily tee sheets, performs check-ins, and receives payments from members and guests; resolves discrepancies including duplicate charges and over or under payment; tracks all force posts and no-show charges as applicable.
• Initiates and promotes all club golf activities.
• Creates lesson plans and provides both individual and group instruction.
• Maintains a clean, orderly, and well-stocked golf shop; assists retail buyer with procurement and merchandise and shop assistants with merchandising and sales.
• Supervises preparations for all golf outings including scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
• Monitors all members' scores, reports handicapping to USGA and bills members.
• Assists the Manager in interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining maintenance associates; addresses complaints and resolves problems.
• Assists in the management of department members including Starters, Player Assistants, and Guest Services Attendants.
• Ensures that effective orientation and training are given to each new associate and assists in developing ongoing training programs.
• Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
• Conducts staff meetings with subordinates.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Benefits

• Medical, dental, and vision coverage
• 401(k) with employer match
• Paid time off (PTO) and leaves of absence